Protecting Your Johareez Account

Some members have reported fraudulent attempts to gain access to their sensitive information through bogus emails. Such emails, which appear to be coming from Johareez.com, request sensitive personal information (e.g., Johareez.com passwords, credit card numbers or registration information). Johareez.com will never ask you to provide your password, credit card information, or other sensitive information in an email.

The key to reducing the adverse effects of this type of email is awareness, education and vigilance. We encourage you to be cautious when responding to any email request for sensitive personal information.

Below are some basic measures you can take to ensure the safety of your account on Johareez.com. If you suspect that an unauthorized party has already accessed or has attempted to access your account, please contact Customer Service immediately.

Set a good password
Please do not choose a simple password like your birthday or name. It is better for you to set one with numbers and characters together.

Log on regularly at Johareez.com
Regularly signing into Johareez.com ensures your account information stays current.

Be cautious when you receive requests for sensitive information
Do not use the links in an email to access an Johareez.com web page if you suspect the message might not be authentic. Avoid filling out forms in email messages that ask for your personal information, such as your password, credit card information and so forth. Be sure you are using a secure website when submitting credit card or other sensitive information through your browser. Most Johareez.com sign-in pages can be identified by addresses that begin with "http://my.Johareez.com/" or "http://www.Johareez.com/".

Use anti-virus software and a firewall
Some computer viruses steal your password and financial account information by recording your keystrokes. For this reason, it is recommended that you install anti-virus software and update it on a regular basis. A firewall is a system designed to prevent unauthorized parties (usually referred to as "hackers") from gaining access to sensitive information stored on your computer. Firewalls can be implemented in either hardware and software, or a combination of both.

Scam Emails Spot Scam Emails

The following are three common internet scams:

Bank Transfer (Scam Mail)
Usually, such scam mail originates in Africa. Now comes from other countries as well. Often, victims of this scam receive an introduction letter via email. In such a letter, they are usually told a story about a wealthy person (for example a rich businessman or government official) who has died. The letter then asks the receiver to provide a bank account where the deceased's money can be "safely" deposited with a promise to pay 20% to 30% of the deposit as compensation. To see an example of this type of scam mail, please click here.

Standard-Looking Invoice (aiming to get your personal information)
Some criminals may ask for a standard-looking invoice, which often includes a bank account number, when they make contact with you. After you provide this, they may attempt to withdraw your funds or purchase samples at the expense of your good name and the reputation of your business. Do not provide sensitive information, such as a bank account number or corporate registration, without taking prudent steps to determine the credibility of the party or parties with whom you are dealing.

Credit Card
Be very careful if a prospective business partner you meet through the Internet informs you that they can only send you payment by check or credit card. If you accept such payment methods there is a risk that the checks have been forged or that the credit card numbers have been stolen. Wire transfers and letters of credit issued from a bank or licensed financial institutions are free of such risks in securing payment.

Other Characteristics of a Scam Letter/Inquiry
Titles/Subjects of these letters are usually as follows:

Beneficial relationship!
Mutual business!
Business relationship!
In the name of God, help us! (Notice the use of Religion in the title)
Someone needs your help (Sometimes they use their Fake name in the title)

What can I do if I suspect I am already a victim of fraud?
Immediately contact Johareez.com customer support.

Computer Security

Safety online starts with keeping your computer secure, and protecting it from viruses and other Internet threats. By taking a few preventive measures, you can help keep your computer safe. We recommend you apply all these steps to provide the best protection when connecting your computer to the Internet.


• Set your computer to do automatic software updates. This will make the task of keeping software up-to-date as easy as possible.
• Updates should also be made to your email applications, browser applications (such as Internet Explorer) and other software used often (such as    Microsoft Word and Excel).


• By using a limited/reduced privileges user account rather than one with administrator-level privileges when accessing email or browsing the web,       you can reduce the ability of malware infecting your computer.
• Use an administrator account only when you need to configure the security features of your computer and install new software from sources you    trust.


• Once installed, set your anti-virus software to update itself at least daily.
• Spy ware scanners complement anti-virus software. They detect and protect against a variety of programs that can be secretly installed on your       PC.


• Spam filters examine incoming email to determine whether it is spam.
• Filters do not successfully block spam all the time. Do not assume all emails delivered to your inbox are legitimate even if they appear to be from           known sources.


• Every home computer that connects to the Internet should have a personal (software) firewall. Configure it to allow only essential Internet                   connections.


• You may prefer to configure your browser to prompt you before allowing programs or scripts to run (eg Java, Javascript, ActiveX, IFrame).
• Although anti-virus software can help protect your computer from the most harmful web-based programs, you should still activate as many security   features on your browser as possible.
• By switching your computer off when not in use you will reduce the time available for unwanted programs to attack your computer.